Current Job Openings

Runbeck has an innovative and talented team of professionals who work together to accomplish major goals. Would you like to see what Runbeck Election Services is all about? Take a look at the current openings. We welcome inquiries and look forward to hearing from you!

Job Title: Regional Director of Sales – Northeast

Fair Labor Standard Act Status: Exempt

Summary:

As a dedicated Enterprise Sales hire at Runbeck Election Services (RES), you’ll have a unique opportunity to tackle a green field opportunity and help shape our Sales Team. You will be responsible for achieving an individual quarterly and annual sales quota based on opportunities sourced in an assigned geographic territory and tiered account list. The ideal candidate will be responsible for prospecting future customers that will contribute to meaningful revenue and strategic business opportunities for the company. You are a team player and are able to collaborate with the direct team, the sales organization and the entire company. RES seeks candidates with: strong character, self-motivated, solutions-oriented, love to win and who are excited about the election services industry.

Responsibilities:

  • Prospect, develop, maintain and grow revenue-generating relationships with top tier counties (over 50k registered voters) across the United States
  • Work with all internal teams to prospect new business, to ensure success and to grow the RES position in the marketplace
  • Communicate RES offerings and unique value-proposition to counties via email, phone calls and through formal RFP responses
  • Managing complex sales cycles as products evolve, capabilities expand and market dynamics change
  • Report and track all revenue including sales activity and deal pipeline through Salesforce
  • Represent RES with the highest level of integrity

Key Requirements:

  • Bachelor’s Degree
  • 3–5 years of sales experience preferably in a public sector or elections industry with at least half in a quota bearing sales position
  • Ability to effectively manage a weekly schedule with a minimum of 4–6 client engagements
  • Strong relationship-building skills
  • Effective communication with management to forecast revenue accurately
  • Works well with the entire Sales Team as a collaborative contributor to our overall goals
  • Independent problem solver—brings solutions to challenges
  • High sense of respects for clients and colleagues
  • Excellent presentation skills and ability to communicate company value prop through a variety of formats: presentations, software demonstrations and casual conversation
  • Ability to travel 50–75% – required
  • Experience with elections is a plus

Additional Information:

  • Compensation includes a base salary along with bonus commission and benefits

Work Authorization:

  • Must be a US Citizen

Please send resumes to jobs@runbeck.net

Job Title: Regional Sales Manager – West

Fair Labor Standard Act Status: Exempt

Summary:

As a dedicated Mid-Market Sales hire at Runbeck Election Services, you’ll have a unique opportunity to tackle a green field opportunity and help shape our sales team. You will be responsible for achieving an individual quarterly and annual sales quota based on opportunities sourced in an assigned geographic territory and tiered account list. The ideal candidate will be responsible for prospecting future customers that will contribute to meaningful revenue and strategic business opportunities for the company. You are a team player and able to collaborate with the direct team, the sales organization and the entire company. RES seeks candidates with strong character, self-motivation, solutions-oriented, love to win and are excited about the election services industry. 

Responsibilities:

  • Prospect, develop, maintain and grow revenue-generating relationships with mid-tier counties (between 10k–50k registered voters) across the United States
  • Work with all internal teams to prospect new business, ensure success and grow the RES position in the marketplace
  • Communicate RES offerings and unique value-proposition to counties via email, phone calls and through formal RFP responses
  • Manage complex sales cycles as products evolve, capabilities expand and market dynamics change
  • Report and track all revenue including sales activity and deal pipeline through Salesforce
  • Represent RES with the highest level of integrity

Key Requirements:

  • Bachelor’s Degree
  • 2–3 years of sales experience (public sector a plus) with at least half in a quota bearing sales position
  • Ability to effectively manage a weekly schedule with a minimum of 10–12 client engagements
  • Strong relationship-building skills
  • Effective communication with management to forecast revenue accurately
  • Work well with the entire Sales Team as a collaborative contributor to our overall goals
  • Independent problem solver—Bring solutions to challenges
  • High sense of respect for clients and colleagues
  • Excellent presentation skills and ability to communicate company value prop through a variety of formats: presentations, software demonstrations and casual conversation
  • Ability to travel 25-50% – required
  • Experience with elections is a plus

Additional Information:

  • Compensation includes a base salary along with bonus commission and benefits

Work Authorization:

  • Must be a US Citizen

Please send resumes to jobs@runbeck.net

Job Title: Regional Sales Manager – East

Fair Labor Standard Act Status: Exempt

Summary:

As a dedicated Mid-Market Sales hire at Runbeck Election Services, you’ll have a unique opportunity to tackle a green field opportunity and help shape our sales team. You will be responsible for achieving an individual quarterly and annual sales quota based on opportunities sourced in an assigned geographic territory and tiered account list. The ideal candidate will be responsible for prospecting future customers that will contribute to meaningful revenue and strategic business opportunities for the company. You are a team player and able to collaborate with the direct team, the sales organization as a whole, and everyone in the company. RES seeks candidates with: strong character, self-motivated, solutions-oriented, love to win and who are excited about the election services industry.

Responsibilities:

  • Prospect, develop, maintain and grow revenue-generating relationships with mid-tier counties (between 10k–50k registered voters) across the United States
  • Work with all internal teams to prospect new business, ensure success and grow the RES position in the marketplace
  • Communicate RES offerings and unique value-proposition to counties via email, phone calls and through formal RFP responses
  • Manage complex sales cycles as products evolve, capabilities expand and market dynamics change
  • Report and track all revenue including sales activity and deal pipeline through Salesforce
  • Represent RES with the highest level of integrity

Key Requirements:

  • Bachelor’s Degree
  • 2–3 years of sales experience (public sector a plus) with at least half in a quota bearing sales position
  • Ability to effectively manage a weekly schedule with a minimum of 10–12 client engagements
  • Strong relationship-building skills
  • Effective communication with management to forecast revenue accurately
  • Work well with the entire Sales Team as a collaborative contributor to our overall goals
  • Independent problem solver—bring solutions to challenges
  • High sense of respect for clients and colleagues
  • Excellent presentation skills and ability to communicate company value prop through a variety of formats: presentations, software demonstrations and casual conversation
  • Ability to travel 25–50% – required
  • Experience with elections is a plus

Additional Information:

  • Compensation includes a base salary along with bonus commission and benefits

Work Authorization:

  • Must be a US Citizen

Please send resumes to jobs@runbeck.net

Job Title: Sales Support and Onboarding Specialist

Fair Labor Standard Act Status: Exempt

Summary:

As a dedicated Sales Support hire at Runbeck Election Services (RES), you’ll have a unique opportunity to support and enable our Sales Team with this brand new role. You will be responsible for customer onboarding and Sales support once a deal is closed. This includes owning the handoff process from Sales to all appropriate internal departments including but not limited to Field Services, Client Services and Accounting. You will also be responsible for managing trade shows and conferences by attaining sponsorship and registration, coordinating accommodations and travel and managing the process for all other necessary logistics. The ideal candidate will be a team player and able to collaborate with the direct sales team, the support organization and the company as a whole. RES seeks candidates with: strong character, self-motivation, solutions-oriented, the love to win and who are excited about the election services industry.

Responsibilities:

  • Customer Onboarding
  • Owning the internal handoff process once a deal is closed
  • Managing the process and organizing all items related to trade shows and conferences
  • Represent RES with the highest level of integrity

Key Requirements:

  • Bachelor’s Degree
  • 1–2 years of sales support experience
  • Ability to effectively manage time
  • Strong relationship-building skills
  • Effective communication skills
  • Works well with the entire sales team as a collaborative contributor to our overall goals
  • Independent problem solver—brings solutions to challenges
  • High sense of respect for clients and colleagues

Additional Information:

  • Compensation includes a base salary with benefits

Work Authorization:

  • Must be a US Citizen

Please send resumes to jobs@runbeck.net

Job Title: Elections Business Analyst

Fair Labor Standard Act Status: Exempt

Elections Business Analyst:

The Elections Business Analyst will be a key stakeholder on the Runbeck Election Management Systems (EMS) Team that develops software solutions for election officials in the United States. They will report to the EMS Senior Product Owner and will work closely with other EMS Team members.

Responsibilities:

  • Use business process maps and other tools to document and analyze election business processes
  • Utilize workflow charts and diagrams to envision election software solutions
  • Write departmental and system documentation, policies, procedures, forms and templates
  • Track and analyze statutes, regulations, and legislation to determine impacts on election processes
  • Conduct financial, product, market and operational research activities
  • Develop spreadsheets, business analyses and reports about elections business and software solutions
  • Prepare training materials, conducting training and assist in implementing software solutions
  • Collaborate with customers and EMS Team members to create user stories and acceptance criteria
  • Work with the quality assurance team to ensure that solutions meet acceptance criteria

Knowledge and Skills:

  • Extensive knowledge of state and county election office business processes
  • Familiarity with writing software requirements and user stories
  • Excellent verbal and written communication skills
  • Proficient skills in using Microsoft Office tools (Word, Excel, Visio and PowerPoint)
  • Strong analytical and critical thinking skills
  • Ability to build relationships with stakeholders and team members
  • Willingness to work independently with a geographically dispersed team and communicate using virtual communication tools (phone, conferencing, online meetings)

Location:

  • Preferably Phoenix, AZ, Home Office. Open to discuss with the right candidate.

Work Authorization :

  • Must be a citizen of the United States

Runbeck Election Services is looking for a Software Development Engineer in Test who is a strong automation expert and takes pride in driving quality of products. We know Agile teams in a Continuous Integration/Continuous Test/Continuous Deployment environment make the greatest impact. Runbeck continuously works to implement solutions developed by these teams to evolve and “Defend Democracy” for our products.

The ideal candidate for this position has strong experience in designing and developing automated test cases and understands frameworks. That candidate will own the automation frameworks, drive teams to adopt the right automation and drive TDD concepts into the environment. The candidate has a solid grasp of “Shift Testing Left” and DevOps and proactively maintains metrics for continuous improvement to automation and deployments.

The candidate is motivated by writing automated test cases. When automation captures product regressions, the job is even more fulfilling. The position requires discipline and care in developing frameworks and implementing best practices within Agile/Scrum processes, TDD and other Quality practices. All levels of testing (unit test, integration test, end-to-end test, performance test, user acceptance test and manual testing) are opportunities to improve product quality.

Responsibilities

  • Plan, facilitate, writes, and maintain automated test cases including user scenarios, test steps, data setup, etc.
  • Own, design and develop test frameworks
  • Participate in code reviews and mentor more junior level automation engineers/SDETs
  • Work both within a test team and with specific development teams
  • Report and work with the Software QA Manager ensuring all projects are delivered on time with superior quality
  • Drive standards, methodologies (i.e. TDD, DevOps) and best practices into our automation and CI/CD process
  • Willingness to participate in manual and exploratory testing
  • Heavily involved in test execution and resolving issues and defects identified
  • Defines, maintains and monitors quality metrics to ensure system product quality
  • Interacts with cross-functional teams (Field Support, Project Team members, Sales, etc.) to identify, prioritize, and help resolve QA/test related project and/or process problem
  • Partner with stakeholders, Product Owners and Analysts to clarify and finalize production/application requirements with all quality requirements
  • Provide input to the development team for configuration management systems and continuously improve the software release process
  • Review plans, designs, specifications and other records; generates quality-related documentation
  • Inspect delivered components, identify and assure resolution of product defect and participate in verification and validation testing
  • Ensure readiness of the test environments/data, and tools required for testing and validating the s/w products
  • Generate quality plans with data quality identifying acceptance criteria, risks, gaps and outlines testing priorities

Education

  • 4-year degree – preferably in Computer Science or demonstrate similar experience/education in programming

Skills and Requirements

  • Proven experience as part of a software dev team using Agile practices
  • Work in a fast-paced environment where deadlines are essential and good written/verbal communication is vital
  • Demonstrated experience working within the QA environment, writing test cases, automating test cases, tracking defects/bugs, and proactively driving quality into products
  • Understanding of object-oriented programming (OOP) languages (C# or JavaScript preferred)
  • Familiarity with HTML, DOM elements and basic JavaScript (React is a plus)
  • Solid grasp of “Shift Testing Left” and DevOps
  • Perform software coding, testing, debugging, documentation, and installation tasks in accordance with industry best practices and internal procedures and standards
  • Source control experience (Git preferred)
  • Demonstrated experience and understanding of the full software development life cycle (SDLC)
  • Experience working within a CI/CD (and Continuous Test) environment or strong understanding of the concepts
  • Experience or knowledge of DevOps practices and Infrastructure as Code (IaC); Azure DevOps YAML pipelines (formerly TFS build definitions: similar tools acceptable (Jenkins, Chef, etc.)
  • Understanding of Test-Driven Development, “Shift Left” and “Shift Right” concepts
  • Experience working with SQL Server, writing SQL scripts and stored procedures preferred
  • Familiarity working with and calling APIs using JSON (or XML) payloads in automation (use of Postman is a plus)
  • Experience and knowledge of the principles, techniques and methodology of web app development
  • At least 1+ years automating test cases (like Selenium, Cypress, Jest, Puppeteer or similar frameworks)

Preferred Skills

  • Previously documented Test Plans for any feature(s)
  • Prior knowledge of or any development of performance tests and tools
  • 3+ years supporting and manual testing web applications in a development team environment
  • Knowledge of micro-services
  • Experience writing unit and integration tests and/or mentoring developers on usage
  • Knowledge of code coverage tools
  • Infrastructure troubleshooting (virtual machines, operating systems, network, and command line comfortability)
  • Willingness to experiment with new technologies but also respect and use technologies currently in place
  • Elections experience

Work Authorization

  • Must be a citizen of the United States

Job Title: Client Services Manager

Reports To: Manager, Project Management Team

Fair Labor Standards Act Status: Exempt

Summary:

Runbeck Election Services

We are looking to add a Client Services Manager to our growing team. The successful candidate will work directly with clients to plan, schedule, and manage all phases of the job. This position will liaise with all internal departments to ensure our clients election needs and schedules are met.

This is a fast-paced environment and requires the ability to manage multiple projects simultaneously and requires some overtime hours, especially during elections. Individuals in this position will take work seriously, have a strong sense of urgency, and be self-disciplined.

Essential Duties and Responsibilities:

  • Act as the liaison between the customer and production and manage all phases of the job specifications/requirements to include, scheduling, quoting, postage, change orders, delivery requirements, invoicing, and billing.
  • Develop on-going relationships with clients while managing their expectations.
  • Conduct project meetings with clients to review updates and the status of the job. Occasionally travel to their site for support.
  • Work with Sales on bids and solicitations for potential clients by providing quotes and estimates and to onboard new customers.
  • Create and distribute job tickets outlining the job requirements for each department.
  • Update and maintain job tickets with change orders and makes sure they are distributed to all.
  • Work with vendors to order product and track deliverables to ensure timely delivery.
  • Obtain quotes/estimates from vendors and determine best pricing. Creates vendor requisitions to submit to Accounting.

Knowledge, Abilities and Skills Required:

  • Proficient skills and knowledge of Microsoft Office365.
  • Team player with the ability to take direction and work independently.
  • Knowledge of print, project management, outside vendors and mailing processes is a plus. Election knowledge is a bonus.
  • Strong communication, written, organizational, and follow-up skills is essential. Responds promptly  to customer requests and needs.
  • Ability to navigate a stressful situation with a level head and sense of ease under tight deadlines
  • The position requires above average attention to details, and strong collaboration skills to influence, develop, and maintain relationships with both internal and external customers.
  • Must be dependable and willing to commit to long and occasionally weekend hours as required.
  • Excellent problem-solving skills and adaptability to effectively manage frequent changes in schedule, delays, or unexpected events.

Supervisory Responsibilities:

• This job has no supervisory responsibilities.

Work Environment:

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts.
  • The noise level in the work environment is usually moderate.
  • Safety procedures must be followed at all times.

Physical Demands:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include Close vision and Ability to adjust focus.
  • While performing the duties of this job, the employee is frequently required to sit; talk, hear and handle work materials with hands and fingers.
  • The employee is occasionally required to stand; walk and reach with hands and arms.

Work Authorization/Location:

• Must be citizen of the United States/Phoenix, Arizona Education/Experience:

• 1-3 years Client Services Management experience. Please send resumes to jobs@runbeck.net

Job Title: Field Technician (Account Manager) Fair Labor Standard Act Status: Exempt

Summary: The responsibility of this position is to manage specialized work both efficiently and competently.

Core Responsibilities:

  • Lead, operate, install and test Runbeck proprietary hardware and software which supports functionality for multiple counties.
  • Evaluate, establish and manage cross-functional partnerships with Designated Election Official staff.
  • Maintain and enhance applications on an ongoing basis per user/customer feedback.
  • Provide support to sales, Runbeck support and customers.
  • Provide prompt resolutions to product issues in production.
  • Collaborate with members of the Sales Force to recognize potential sales opportunities, as well as ensure the maintenance and further development of current business relationships.
  • Develop and maintain successful working relationships with the Runbeck project team.
  • Create and maintain detailed project plans, status reports and other documentation.
  • Directly supervise temporary employees during peak times including: assigning and directing work, appraising performance of temporary employees, addressing complaints and resolving problems.
  • Help to plan, coordinate and execute election cycle billing and inventory count to ensure a high level of on time billing, inventory control and accuracy.
  • Complete inventory and equipment transactions in the Avanti shop floor system.
  • Communicates to Director and staff regarding election cycles, customer problems and Designated
  • Election Official needs.
  • Efficiently manage team territory and ensure the continued growth of the business.
  • Complete additional tasks deemed necessary by the Director.

Work Environment:

  • Occasional exposure to moving mechanical parts while working.
  • Noise level in the work environment: moderate.
  • Safety procedures must be followed at all times.
  • Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of their position.

Skills Required:

  • Proficient in Windows 7 and 10, Microsoft Office, MS SQL, Avanti and WinSoft.
  • Basic networking and printer experience.
  • Experience creating project plans, managing resources, managing multiple project timelines/milestones and project status reporting.
  • Customer service and user interface with training on Runbeck software and equipment product lines.
  • Ability to read, analyze and interpret general business reports and documents.
  • Ability to effectively present information and respond to questions from groups of managers, clients and customers.
  • Ability to interpret a variety of instructions in written, oral, diagram or schedule form.
  • Strong ability to appropriately prioritize work and manage one’s time.
  • Proven leadership skills and the ability to work independently.
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Excellent written and verbal communication skills.
  • Ability to multi-task with strong attention to details.

Qualifications:

  • Ability to travel
  • Ability to work long hours during election cycles
  • Ability to lift 125lbs on occasion and 50lbs on a regular basis
  • One year of IT experience with A+
  • Strong knowledge of Election Laws and Security procedures and experience with Elections
  • Must be citizen of the United States.
  • Must pass drug test.
  • Must have a valid driver’s license.
  • Must have a felony-free record.

Benefits

  • Major Medical and Dental Insurance
  • 401k Retirement and Matching Plan
  • Paid Time Off and Paid Sick Time
  • Employee Assistance Program
  • Life Insurance
  • Medical Bridge Program
  • IDShield
  • Paid Volunteer Hours

Headquartered in Phoenix, AZ, Runbeck Election Services successfully innovates the process of producing elections for jurisdictions around the country. Founded by Chuck Runbeck, we have grown from producing local counties’ elections to delivering customized election solutions to more than 24 million voters. Embodying the spirit of “what is possible”, Runbeck has developed cutting-edge equipment, software and production methods which provide peace of mind to counties and states across the country. Our processes use the latest technologies and draw from nearly five decades of expertise. Operations are conducted from our new state-of-the-art, environmentally-friendly secure facility designed specifically for the production of election materials. Where others may see a challenge, we see an opportunity—to solve, to create and to innovate. We invite you to “see the possibilities” and be a part of the Runbeck Team!