Current Job Openings

Please view Runbeck’s current open positions. Also, we welcome qualified candidates to send their resumes to [email protected]. Thank you!

Job Title: Technical Account Manager

Fair Labor Standard Act Status: Exempt

Salary: $75,000 -$100,000 D.O.E. + Benefits

About Us:

Runbeck Election Services, Inc. successfully innovates the process of producing elections for jurisdictions nationwide. We’ve expanded from producing local counties’ elections to delivering customized election solutions for over 70 million voters nationwide. Embodying the spirit of “what is possible”, Runbeck develops advanced equipment, software and production methods. Our processes use the latest technologies and draw from nearly five decades of expertise. Operations are completed at our state-of-the-art, environmentally friendly, secure facility designed specifically for producing election materials. Runbeck is America’s Election Partner®.

Summary: 

The Technical Account Manager serves as the liaison between our clients and our internal Sales and Software Development departments with respect to the Voter Registration product lines. This position is assigned to clients for the purpose of developing long-term relationships while understanding and managing customer expectations and demands. This is a fast-paced environment and requires the Technical Account Manager to manage multiple projects and clients simultaneously and requires some overtime hours/weekend hours especially during elections. Individuals in this position will be passionate in our mission, have a strong sense of urgency and be self-disciplined.

Responsibilities:

  • Provide excellent, positive customer service and technical support 
  • Facilitate and manage communication among internal departments and customers
  • Track and manage assigned software enhancements through the development lifecycle
  • Educate customers on new releases via user groups, data reviews and internal training
  • Work with the Product Owner to develop the appropriate documentation for clients such as test cases, release notes and product advisories
  • Assist with identifying and evaluating customer training needs
  • Formulate training and implementation plans and assist in determining appropriate instructional methods
  • Monitor and document state, federal and local regulations that affect the voter registration system
  • Track and manage assigned software enhancements through the development life cycle and educate 

Key Requirements:

  • Proficient skills and knowledge of Microsoft Office365
  • Knowledge of Windows OS family, JAVA, .NET and Citrix system technology
  • Familiarity with troubleshooting customer networks and PC hardware/peripherals
  • Team player that can take direction and work independently
  • Strong communication, written, organizational and follow-up skills
  • Navigation of stressful situations with a level head and sense of ease under tight deadlines
  • Strong attention to details and strong collaboration skills to influence, develop and maintain relationships with internal and external customers
  • Excellent problem-solving skills and adaptability to effectively manage frequent changes in schedule, delays or unexpected events

Experience/Education:

  • Bachelor’s degree preferred in business administration or computer technology field
  • At least three years of Client Service management experience
  • Experience working in the election industry is preferred

Additional Information:

We are proud to offer a robust benefits package that is well-suited to our rockstar team of election heroes!

  • Major Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Basic and Voluntary Life Insurance benefit
  • Short- and Long-Term Disability Insurance
  • Accident Insurance
  • Critical Illness Insurance
  • Employee Assistance Program (EAP)
  • IDShield
  • Pet Insurance
  • 401K Matching
  • Tuition Reimbursement

Work Authorization:

  • Must be authorized to work in the US for any employer

Job Title: Product Owner – Software Development

Fair Labor Standard Act Status: Exempt

Salary: $96,000 – $116,000 D.O.E. + Benefits

About Us:

Runbeck Election Services successfully innovates the process of producing elections for jurisdictions nationwide. We’ve expanded from producing local counties’ elections to delivering customized election solutions for over 70 million voters nationwide. Embodying the spirit of “what is possible”, Runbeck develops advanced equipment, software and production methods. Our processes use the latest technologies and draw from nearly five decades of expertise. Operations are completed at our state-of-the-art, environmentally friendly, secure facility designed specifically for producing election materials. Runbeck is America’s Election Partner®.

Summary: 

This position provides an exciting opportunity to participate in the development of the next generation of election technology solutions. The Product Owner is a key member of the Development Team responsible for defining stories, acceptance criteria and backlog refinement. This position must ensure the streamline execution of program priorities while maintaining the conceptual and technical integrity of the product features. The Product Owner has the responsibility of maximizing the value produced by the team and ensuring stories meet and comply with the definition of done. This position has significant relationships and responsibilities outside of the development team working with product management, clients and other stakeholders.

Responsibilities:

  • Ensure that the team always has an adequate amount of work
  • Plan and prioritize product backlog items
  • Assess value, develop cases and prioritize stories
  • Ensure and document acceptance criteria
  • Create and maintain a product backlog according to business value and ROI
  • Lead the planning product release plans and set the expectation for delivery of new features
  • Host grooming sessions and user demos
  • Mitigate impediments impacting successful team completion of Release/Sprint Goals
  • Partner with Product Manager to inform Stakeholders and execute product vision
  • Partner with Scrum Master/Project Managers to ensure process continually improves
  • Maintain Agile/Scrum best practices and new trends
  • Approve user stories and triage owner of production bugs
  • Collaborate to align on functional design and technology to be utilized within the Product Portfolio
  • Primary contact between development team and customers

Key Requirements:

  • Proven experience in leading and mentoring teams
  • Extensive knowledge and application of Agile methodologies
  • Strong written and oral communication and presentation skills
  • Self-motivator with strong sense of ownership
  • Proactive and self-disciplined
  • Strong technical aptitude 
  • Sound decision making in a fast-paced environment 

Additional Information:

We are proud to offer a robust benefits package well-suited to our rockstar team of election heroes!

  • Major Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Basic and Voluntary Life Insurance benefit
  • Short- and Long-Term Disability Insurance
  • Accident Insurance
  • Critical Illness Insurance
  • Employee Assistance Program (EAP)
  • IDShield
  • Pet Insurance
  • 401K Matching
  • Tuition Reimbursement

Experience/Education:

  • Bachelor’s degree or equivalent experience
  • 3+ years of experience in product/project/program management within software and hardware development
  • Agile certification a plus
  • Election experience a plus

Work Authorization:

  • Must be authorized to work in the US for any employer

Job Title: Senior Software Developer

Fair Labor Standard Act Status: Exempt

Summary: 

Runbeck Election Services is looking for full stack enthusiast who enjoys building products that solve big problems, delight customers, and get things done on a collaborative team. We believe that small agile teams focused on developing, implementing, and shipping software move the fastest and make the most impact. As a Runbeck team member, software developers continuously work to implement development solutions that evolve the process of democracy in the United States.

The Senior Software Developer brings discipline and care about implementation practices with a combination of

strong front end and back end skills. Through Agile/Scrum processes, common design patterns, clean coding

principles and other techniques, the highest level of software craftsmanship is included in the finished product. Regular code reviews are embraced as opportunities to learn from and educate talented team members. Constructive participation is highly encouraged! The software team iterates quickly with an emphasis on lean development—the work has an immediate, scaled impact every day.

Responsibilities:

  • Create, maintain and optimize source code for large web using technologies in “Key Requirements”
  • Help design and build new products for an aggressive growth driven roadmap.
  • Develop web applications, user interfaces, reports and tools using Microsoft-based and open-source technologies.
  • Develop, document, and maintain best practices including programming standards, application quality objectives and code reviews.
  • Ensure that systems are designed and developed to comply with architectural standards in accordance with evolving methodologies and practices.
  • Design, code, test, debug, and document application programs while enhancing existing programs to ensure that applications continue to meet users’, customers’, and business’ needs.
  • Evaluate third party software to determine use with business and operational needs and compatibility with existing operating systems and applications.
  • Learn new plug-ins and IDE enhancements to boost team productivity and share tooling experiences as new methods to enhance current processes.
  • Develop integration plan and services for third party products including error handling, confirmation of delivery, etc.
  • Resolve application issues by troubleshooting software bugs for continuous business operations.
  • Interface with business owners and representatives regarding project status and user needs to promote user cooperation and satisfaction.

Key Requirements:

  • Develop web-based systems and associated modules using React and Redux
  • Strong understanding of .NET and Node.js
  • Experience with SQL Server and PostgreSQL
  • Solid grasp of core toolsets (Azure DevOps, Visual Studio, Git) and languages (C# and JavaScript)
  • Experience with the Elastic Stack: Elasticsearch, Logstash and Kibana
  • Experience with task queues, RabbitMQ and Celery
  • Experience with Redis
  • Experience with Microsoft Azure and other cloud computing offerings
  • Experience with containerization in production environments using Docker and Kubernetes
  • Demonstrated experience and knowledge of the principles, techniques, and methodology of web application development
  • Demonstrated experience and understanding of the full software development life cycle, dynamics of applications development projects
  • Ability to gain, understand and apply information and data as it relates to Information Technology
  • Ability to use good judgment, problem-solving and decision-making skills
  • Work in a fast-paced environment where deadlines are essential and maintain good communication with teams
  • Maintain professional image and work environment
  • Organize, plan, prioritize and complete work
  • Perform software coding, testing, debugging, documentation, and installation tasks in accordance with industry best practices and internal procedures and standards
  • Strong Interpersonal communication skills, both verbal and written required

Experience/Education:

  • 2+ years developing and supporting products for external customers
  • 5-7+ years’ experience as a software developer
  • 5-7+ years designing and developing Web-based systems

Work Authorization:

  • Must be authorized to work in the US for any employer.

Job Title: Mailroom Operator

Fair Labor Standard Act Status: Non-Exempt

Salary: $15 – $19 hourly D.O.E. + Benefits

About Us:

Runbeck Election Services successfully innovates the process of producing elections for jurisdictions nationwide. We’ve expanded from producing local counties’ elections to delivering customized election solutions for over 70 million voters nationwide. Embodying the spirit of “what is possible”, Runbeck develops advanced equipment, software and production methods. Our processes use the latest technologies and draw from nearly five decades of expertise. Operations are completed at our state-of-the-art, environmentally friendly, secure facility designed specifically for producing election materials. Runbeck is America’s Election Partner®.

Summary: 

The focus of the Mailroom Operator is to produce high quality, detailed work based on established guidelines and procedures. This position requires patience and willingness to complete tasks on time. The ideal candidate for the Mailroom Operator role will be an individual who is dedicated to our mission, driven to achieve goals, and committed to a team environment. 

Responsibilities:

  • Document counts of product and times that job was produced
  • Set up machines per instructions on relevant job ticket
  • Run machinery to exact specifications and monitor quality of finished product 
  • Multi-task between different computer systems while operating machine
  • Maintain the inventory of supplies in addition to machine maintenance
  • Maintain flow of job per job ticket specifications 
  • Collaborate with other departments to meet scheduling demands
  • Operate forklift and/or pallet jack 
  • Keep area clean and free of debris

Key Requirements:

  • Read and interpret documents in English 
  • Write routine reports and correspondence in English
  • Speak effectively before groups of workers in English
  • Add and subtract two-digit numbers and to multiply and divide with 10s and 100s
  • Frequently lift and/or move up to 25 pounds and occasionally up to 50 pounds
  • Frequently stooping, kneeling and bending over
  • Standing for 8-12 hours per shift

Additional Information:

  • The Mailroom Operator position requires you to fulfill supervisory responsibilities occasionally. During certain job cycles, there will be 2 to 10 temporary workers to supervise in accordance with the Runbeck’s policies and applicable laws. Responsibilities include but are not limited to training, assigning/directing work, appraising performance, addressing complaints and resolving problems.
  • We are proud to offer a robust benefits package well-suited to our rockstar team of election heroes!
    • Major Medical Insurance
    • Dental Insurance
    • Vision Insurance
    • Basic and Voluntary Life Insurance benefit
    • Short- and Long-Term Disability Insurance
    • Accident Insurance
    • Critical Illness Insurance
    • Employee Assistance Program (EAP)
    • IDShield
    • Pet Insurance
    • 401K Matching
    • Tuition Reimbursement

Experience/Education:

  • High school diploma or general education degree (GED)
  • Production facility experience preferred. Mail sorter machine experience is a plus.

Work Authorization:

  • Must be authorized to work in the US for any employer
  • Minimum age requirement – 18 years old

Job Title: Field Service Technician 

Fair Labor Standard Act Status: Exempt

Salary: $55,000 -$66,000 D.O.E. + Benefits

About Us:

Runbeck Election Services successfully innovates the process of producing elections for jurisdictions nationwide. We’ve expanded from producing local counties’ elections to delivering customized election solutions for over 70 million voters nationwide. Embodying the spirit of “what is possible”, Runbeck develops advanced equipment, software and production methods. Our processes use the latest technologies and draw from nearly five decades of expertise. Operations are completed at our state-of-the-art, environmentally friendly, secure facility designed specifically for producing election materials. Runbeck is America’s Election Partner®.

Summary: 

Runbeck is looking for a Service Technician to create long-term, trusting relationships with our customers. The Technician’s role is to oversee a portfolio of assigned customers, develop new business from existing customers and actively maintain a high quality of service and support. This position will answer queries and identify new business opportunities among existing customers. Ultimately, a successful Field Service Technician collaborates with our sales team while keeping our customers satisfied and engaged with products and services. 

Responsibilities:

  • Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long-lasting customer relationships
  • Installation and configuration of proprietary software and hardware
  • Onsite installations, process development and customer training
  • Develop trusted advisor relationships with key accounts
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Develop new business with existing clients and/or identify areas of improvement within the customer environment
  • Documenting customer equipment and usage
  • Collaborate with sales team to identify and grow opportunities within territory
  • Assist with challenging customer requests or issue escalations as needed

Key Requirements:

  • Proven work experience in a Service Technician, Technical Services, Onsite Information Technology or other relevant role
  • Experience with software related applications, MS Office Suite products and other Commercial-                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Off-The-Shelf (COTS) products
  • Flexibility with travel and project requirements
  • Experience delivering client-focused solutions to customer needs
  • Listening, negotiating and presentation abilities with strong verbal and written communication skills

Additional Information:

  • This position requires occasional travel
  • We are proud to offer a robust benefits package well-suited to our rockstar team of election heroes!
    • Major Medical Insurance
    • Dental Insurance
    • Vision Insurance
    • Basic and Voluntary Life Insurance benefit
    • Short- and Long-Term Disability Insurance
    • Accident Insurance
    • Critical Illness Insurance
    • Employee Assistance Program (EAP)
    • IDShield
    • Pet Insurance
    • 401K Matching
    • Tuition Reimbursement

Experience/Education:

  • Service Technician experience or equivalent experience
  • Associates or Bachelor’s is a plus

Work Authorization:

  • Must be authorized to work in the US for any employer

Benefits

  • Major Medical and Dental Insurance
  • 401k Retirement and Matching Plan
  • Paid Time Off and Paid Sick Time
  • Employee Assistance Program
  • Life Insurance
  • Medical Bridge Program
  • IDShield
  • Paid Volunteer Hours

Headquartered in Phoenix, AZ, Runbeck Election Services successfully innovates the process of producing elections for jurisdictions around the country. Founded by Chuck Runbeck, we have grown from producing local counties’ elections to delivering customized election solutions to more than 70 million voters. Embodying the spirit of “what is possible”, Runbeck has developed cutting-edge equipment, software and production methods which provide peace of mind to counties and states across the country. Our processes use the latest technologies and draw from nearly five decades of expertise. Operations are conducted from our new state-of-the-art, environmentally-friendly secure facility designed specifically for the production of election materials. Where others may see a challenge, we see an opportunity—to solve, to create and to innovate. We invite you to “see the possibilities” and be a part of the Runbeck Team!