Current Job Openings

Runbeck has an innovative and talented team of professionals who work together to accomplish major goals. Would you like to see what Runbeck Election Services is all about? Take a look at the current openings. We welcome inquiries and look forward to hearing from you!

Job Title: Regional Director of Sales – Northeast

Fair Labor Standard Act Status: Exempt

Summary:

As a dedicated Enterprise Sales hire at Runbeck Election Services (RES), you’ll have a unique opportunity to tackle a green field opportunity and help shape our Sales Team. You will be responsible for achieving an individual quarterly and annual sales quota based on opportunities sourced in an assigned geographic territory and tiered account list. The ideal candidate will be responsible for prospecting future customers that will contribute to meaningful revenue and strategic business opportunities for the company. You are a team player and are able to collaborate with the direct team, the sales organization and the entire company. RES seeks candidates with: strong character, self-motivated, solutions-oriented, love to win and who are excited about the election services industry.

Responsibilities:

  • Prospect, develop, maintain and grow revenue-generating relationships with top tier counties (over 50k registered voters) across the United States
  • Work with all internal teams to prospect new business, to ensure success and to grow the RES position in the marketplace
  • Communicate RES offerings and unique value-proposition to counties via email, phone calls and through formal RFP responses
  • Managing complex sales cycles as products evolve, capabilities expand and market dynamics change
  • Report and track all revenue including sales activity and deal pipeline through Salesforce
  • Represent RES with the highest level of integrity

Key Requirements:

  • Bachelor’s Degree
  • 3–5 years of sales experience preferably in a public sector or elections industry with at least half in a quota bearing sales position
  • Ability to effectively manage a weekly schedule with a minimum of 4–6 client engagements
  • Strong relationship-building skills
  • Effective communication with management to forecast revenue accurately
  • Works well with the entire Sales Team as a collaborative contributor to our overall goals
  • Independent problem solver—brings solutions to challenges
  • High sense of respects for clients and colleagues
  • Excellent presentation skills and ability to communicate company value prop through a variety of formats: presentations, software demonstrations and casual conversation
  • Ability to travel 50–75% – required
  • Experience with elections is a plus

Additional Information:

  • Compensation includes a base salary along with bonus commission and benefits

Work Authorization:

  • Must be a US Citizen

Please send resumes to jobs@runbeck.net

Job Title: Regional Sales Manager – West

Fair Labor Standard Act Status: Exempt

Summary:

As a dedicated Mid-Market Sales hire at Runbeck Election Services, you’ll have a unique opportunity to tackle a green field opportunity and help shape our sales team. You will be responsible for achieving an individual quarterly and annual sales quota based on opportunities sourced in an assigned geographic territory and tiered account list. The ideal candidate will be responsible for prospecting future customers that will contribute to meaningful revenue and strategic business opportunities for the company. You are a team player and able to collaborate with the direct team, the sales organization and the entire company. RES seeks candidates with strong character, self-motivation, solutions-oriented, love to win and are excited about the election services industry. 

Responsibilities:

  • Prospect, develop, maintain and grow revenue-generating relationships with mid-tier counties (between 10k–50k registered voters) across the United States
  • Work with all internal teams to prospect new business, ensure success and grow the RES position in the marketplace
  • Communicate RES offerings and unique value-proposition to counties via email, phone calls and through formal RFP responses
  • Manage complex sales cycles as products evolve, capabilities expand and market dynamics change
  • Report and track all revenue including sales activity and deal pipeline through Salesforce
  • Represent RES with the highest level of integrity

Key Requirements:

  • Bachelor’s Degree
  • 2–3 years of sales experience (public sector a plus) with at least half in a quota bearing sales position
  • Ability to effectively manage a weekly schedule with a minimum of 10–12 client engagements
  • Strong relationship-building skills
  • Effective communication with management to forecast revenue accurately
  • Work well with the entire Sales Team as a collaborative contributor to our overall goals
  • Independent problem solver—Bring solutions to challenges
  • High sense of respect for clients and colleagues
  • Excellent presentation skills and ability to communicate company value prop through a variety of formats: presentations, software demonstrations and casual conversation
  • Ability to travel 25-50% – required
  • Experience with elections is a plus

Additional Information:

  • Compensation includes a base salary along with bonus commission and benefits

Work Authorization:

  • Must be a US Citizen

Please send resumes to jobs@runbeck.net

Job Title: Regional Sales Manager – East

Fair Labor Standard Act Status: Exempt

Summary:

As a dedicated Mid-Market Sales hire at Runbeck Election Services, you’ll have a unique opportunity to tackle a green field opportunity and help shape our sales team. You will be responsible for achieving an individual quarterly and annual sales quota based on opportunities sourced in an assigned geographic territory and tiered account list. The ideal candidate will be responsible for prospecting future customers that will contribute to meaningful revenue and strategic business opportunities for the company. You are a team player and able to collaborate with the direct team, the sales organization as a whole, and everyone in the company. RES seeks candidates with: strong character, self-motivated, solutions-oriented, love to win and who are excited about the election services industry.

Responsibilities:

  • Prospect, develop, maintain and grow revenue-generating relationships with mid-tier counties (between 10k–50k registered voters) across the United States
  • Work with all internal teams to prospect new business, ensure success and grow the RES position in the marketplace
  • Communicate RES offerings and unique value-proposition to counties via email, phone calls and through formal RFP responses
  • Manage complex sales cycles as products evolve, capabilities expand and market dynamics change
  • Report and track all revenue including sales activity and deal pipeline through Salesforce
  • Represent RES with the highest level of integrity

Key Requirements:

  • Bachelor’s Degree
  • 2–3 years of sales experience (public sector a plus) with at least half in a quota bearing sales position
  • Ability to effectively manage a weekly schedule with a minimum of 10–12 client engagements
  • Strong relationship-building skills
  • Effective communication with management to forecast revenue accurately
  • Work well with the entire Sales Team as a collaborative contributor to our overall goals
  • Independent problem solver—bring solutions to challenges
  • High sense of respect for clients and colleagues
  • Excellent presentation skills and ability to communicate company value prop through a variety of formats: presentations, software demonstrations and casual conversation
  • Ability to travel 25–50% – required
  • Experience with elections is a plus

Additional Information:

  • Compensation includes a base salary along with bonus commission and benefits

Work Authorization:

  • Must be a US Citizen

Please send resumes to jobs@runbeck.net

Job Title: Software Test Lead

FLSA Status: Exempt

Job Summary:

Runbeck Election Services is looking for a Software Test Lead who is a strong owner and quality advocate in an Agile team environment. The ideal candidate has quality experience in designing and developing test plans as well as coordinating testing and releases within Agile projects. This candidate can effectively own the quality of multiple products as an exploratory tester and drive teams to balance manual/automated testing along with tracking/reporting issues of product releases. All levels of test methodologies are opportunities to improve product quality. The candidate has a passion to develop and maintain metrics for continuous improvements for deployments.

Responsibilities:

  • Own all aspects of quality assurance testing activities for multiple products/projects
  • Plan, facilitate, write, maintain and execute test plans; identify additional inputs/gaps/risks
  • Identify issues/defects, drive analysis and assure their resolution
  • Define and prioritize end-to-end UI automation around use cases
  • Ensure comprehensive coverage across all levels of testing (unit, integration, API, acceptance, exploratory, etc.)
  • Define and track release processes; work with the software team to ensure frequent and timely releases
  • Mentor quality engineers of varying experience levels
  • Participate in sprint ceremonies (daily standups, sprint planning, bug triage, etc.)
  • Work with the Software QA Manager to ensure projects are delivered on time with superior quality
  • Drive standards, methodologies (i.e. TDD, DevOps) and best practices into quality and CI/CD processes
  • Interact with cross-functional teams (Field Support, Project Team members, Sales, etc) to identify, prioritize and resolve QA/test-related issues
  • Partner with stakeholders, Product Owners and analysts to clarify acceptance criteria, finalize production/application requirements and ensure quality requirements are incorporated
  • Be a customer advocate; host bug bashes/UAT
  • Review plans, designs and specifications and generate quality-related documentation
  • Inspect delivered components and participate in verification/validation testing

Skills and Requirements:

  • Demonstrated experience writing manual/automated test steps and proactively driving quality into products
  • Documented Test Plans (more than lists of test cases)
  • Work in a fast-paced environment with excellent written and verbal communication
  • Skilled at problem-solving, decision-making and troubleshooting
  • Experience tracking bugs/defects in tools like Azure Devops/VSTS/TFS or JIRA
  • Managing test environments (services, VMs, OS, network and command line comfortability)
  • Familiarity investigating website issues within the browser; HTML/DOM inspection and network capture
  • Ability to read and comprehend service error and exception logs
  • Experience working with SQL Server writing SQL queries
  • Demonstrated experience of the full software development life cycle (SDLC)
  • Experience working within a CI/CD and Continuous Test environment
  • Understanding of Test-Driven Development (TDD), Test Pyramid, “Shift Left”, and “Shift Right” concepts
  • Experience working as part of a remote software development team using Agile practices
  • Willingness to experiment with new technologies but also respect and use technologies currently in place
  • Perform testing, debugging, documentation and installation within best practices and internal procedures
  • Ownership: Organize, plan, prioritize and complete follow-through

Preferred:

  • Experience programming or writing automation (C#, Selenium, JavaScript)
  • Any Elections or Voter Registration experience
  • Prior knowledge/execution of manual or automated performance tests and tools
  • Experience or knowledge of DevOps practices and culture; Azure DevOps Pipelines/TFS Build Definitions
  • Familiarity working with and manually calling APIs through tools (Postman or Swagger UI)
  • Knowledge of any automated test frameworks
  • Previous experience with micro-services
  • Knowledge of code coverage and its applications

Experience:

  • 8+ years as a software quality engineer or similar role
  • 3+ years supporting and manual testing web applications in a development team environment preferred
  • 2+ years delivering a software product over major and minor releases
  • Prior scope of impact across multiple teams/products

Education:

  • 4-year degree preferably in a technology field

Work Authorization – Must be a citizen of the United States

Job Title: Sales Support and Onboarding Specialist

Fair Labor Standard Act Status: Exempt

Summary:

As a dedicated Sales Support hire at Runbeck Election Services (RES), you’ll have a unique opportunity to support and enable our Sales Team with this brand new role. You will be responsible for customer onboarding and Sales support once a deal is closed. This includes owning the handoff process from Sales to all appropriate internal departments including but not limited to Field Services, Client Services and Accounting. You will also be responsible for managing trade shows and conferences by attaining sponsorship and registration, coordinating accommodations and travel and managing the process for all other necessary logistics. The ideal candidate will be a team player and able to collaborate with the direct sales team, the support organization and the company as a whole. RES seeks candidates with: strong character, self-motivation, solutions-oriented, the love to win and who are excited about the election services industry.

Responsibilities:

  • Customer Onboarding
  • Owning the internal handoff process once a deal is closed
  • Managing the process and organizing all items related to trade shows and conferences
  • Represent RES with the highest level of integrity

Key Requirements:

  • Bachelor’s Degree
  • 1–2 years of sales support experience
  • Ability to effectively manage time
  • Strong relationship-building skills
  • Effective communication skills
  • Works well with the entire sales team as a collaborative contributor to our overall goals
  • Independent problem solver—brings solutions to challenges
  • High sense of respect for clients and colleagues

Additional Information:

  • Compensation includes a base salary with benefits

Work Authorization:

  • Must be a US Citizen

Please send resumes to jobs@runbeck.net

Job Title: Technical Trainer

FLSA Status: Exempt

Job Summary:

The Technical Trainer is responsible for training customers on the use of Runbeck Election Services products and equipment. This includes preparing, conducting and evaluating training programs including writing literature and materials (both electronic and printed) for use in presentations. This position requires a knowledge of mechanical and software functionality with input in the development of the customer’s processes and procedures. The Technical Trainer reports to the Director of Field Service.

Duties/Responsibilities:

  • Prepare and conduct training programs
  • Develop training materials, agenda and presentations for a variety of products and equipment. Create instructor materials (course outlines, background material, instructional materials and training aids)
  • Continuously enhance technical instructional delivery and presentation skills
  • Ensure the quality and consistency of training content throughout a product life cycle
  • Provide customers with updated materials and evaluations of training sessions post-presentation
  • Collect information pertaining to work procedures, workflow, and reports from customer; understand job-specific functions and tasks
  • Assist in troubleshooting user issues and concerns as necessary in conjunction with Field Service Technicians
  • Willingness to develop new skills, adopt techniques and training applications for professional use and attain industry certifications

Required Skills/Abilities:

  • Extensive knowledge of state and county election laws and rules
  • Familiarity with creating training and presentation materials for in person and remote delivery
  • Excellent verbal and written communication skills
  • Proficient skills in using Microsoft Office tools (Word, Excel, Visio and PowerPoint)
  • Strong analytical and critical thinking skills
  • Ability to build relationships with stakeholders and team members
  • Willingness to work independently with a geographically dispersed team and communicate using virtual communication tools (phone, conferencing, online meetings)

Education and Experience:

  • 5+ years of training experience preferably in the Election area
  • Bachelor’s Degree in Business or Public Administration or a closely related field
  • Experience in Election related procedures, business practices and processes with knowledge of Federal & State Statutes

Supervisory Responsibilities:

  • N/A

Physical Requirements:

  • Ability to stand, walk, bend and sit for prolonged periods of time and/or drive a vehicle
  • Ability to lift up to 50 pounds

Location:

  • Remote; Travel to customer sites as required

Work Authorization:

  • Must be a citizen of the United States

Job Title: Elections Business Analyst

Fair Labor Standard Act Status: Exempt

Elections Business Analyst:

The Elections Business Analyst will be a key stakeholder on the Runbeck Election Management Systems (EMS) Team that develops software solutions for election officials in the United States. They will report to the EMS Senior Product Owner and will work closely with other EMS Team members.

Responsibilities:

  • Use business process maps and other tools to document and analyze election business processes
  • Utilize workflow charts and diagrams to envision election software solutions
  • Write departmental and system documentation, policies, procedures, forms and templates
  • Track and analyze statutes, regulations, and legislation to determine impacts on election processes
  • Conduct financial, product, market and operational research activities
  • Develop spreadsheets, business analyses and reports about elections business and software solutions
  • Prepare training materials, conducting training and assist in implementing software solutions
  • Collaborate with customers and EMS Team members to create user stories and acceptance criteria
  • Work with the quality assurance team to ensure that solutions meet acceptance criteria

Knowledge and Skills:

  • Extensive knowledge of state and county election office business processes
  • Familiarity with writing software requirements and user stories
  • Excellent verbal and written communication skills
  • Proficient skills in using Microsoft Office tools (Word, Excel, Visio and PowerPoint)
  • Strong analytical and critical thinking skills
  • Ability to build relationships with stakeholders and team members
  • Willingness to work independently with a geographically dispersed team and communicate using virtual communication tools (phone, conferencing, online meetings)

Location:

  • Preferably Phoenix, AZ, Home Office. Open to discuss with the right candidate.

Work Authorization :

  • Must be a citizen of the United States

Job Title: Client Services Manager

Reports To: Manager, Project Management Team

Fair Labor Standards Act Status: Exempt

Summary:

Runbeck Election Services

We are looking to add a Client Services Manager to our growing team. The successful candidate will work directly with clients to plan, schedule, and manage all phases of the job. This position will liaise with all internal departments to ensure our clients election needs and schedules are met.

This is a fast-paced environment and requires the ability to manage multiple projects simultaneously and requires some overtime hours, especially during elections. Individuals in this position will take work seriously, have a strong sense of urgency, and be self-disciplined.

Essential Duties and Responsibilities:

  • Act as the liaison between the customer and production and manage all phases of the job specifications/requirements to include, scheduling, quoting, postage, change orders, delivery requirements, invoicing, and billing.
  • Develop on-going relationships with clients while managing their expectations.
  • Conduct project meetings with clients to review updates and the status of the job. Occasionally travel to their site for support.
  • Work with Sales on bids and solicitations for potential clients by providing quotes and estimates and to onboard new customers.
  • Create and distribute job tickets outlining the job requirements for each department.
  • Update and maintain job tickets with change orders and makes sure they are distributed to all.
  • Work with vendors to order product and track deliverables to ensure timely delivery.
  • Obtain quotes/estimates from vendors and determine best pricing. Creates vendor requisitions to submit to Accounting.

Knowledge, Abilities and Skills Required:

  • Proficient skills and knowledge of Microsoft Office365.
  • Team player with the ability to take direction and work independently.
  • Knowledge of print, project management, outside vendors and mailing processes is a plus. Election knowledge is a bonus.
  • Strong communication, written, organizational, and follow-up skills is essential. Responds promptly  to customer requests and needs.
  • Ability to navigate a stressful situation with a level head and sense of ease under tight deadlines
  • The position requires above average attention to details, and strong collaboration skills to influence, develop, and maintain relationships with both internal and external customers.
  • Must be dependable and willing to commit to long and occasionally weekend hours as required.
  • Excellent problem-solving skills and adaptability to effectively manage frequent changes in schedule, delays, or unexpected events.

Supervisory Responsibilities:

• This job has no supervisory responsibilities.

Work Environment:

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts.
  • The noise level in the work environment is usually moderate.
  • Safety procedures must be followed at all times.

Physical Demands:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include Close vision and Ability to adjust focus.
  • While performing the duties of this job, the employee is frequently required to sit; talk, hear and handle work materials with hands and fingers.
  • The employee is occasionally required to stand; walk and reach with hands and arms.

Work Authorization/Location:

• Must be citizen of the United States/Phoenix, Arizona Education/Experience:

• 1-3 years Client Services Management experience. Please send resumes to jobs@runbeck.net

Job Title: Field Technician (Account Manager) Fair Labor Standard Act Status: Exempt

Summary: The responsibility of this position is to manage specialized work both efficiently and competently.

Core Responsibilities:

  • Lead, operate, install and test Runbeck proprietary hardware and software which supports functionality for multiple counties.
  • Evaluate, establish and manage cross-functional partnerships with Designated Election Official staff.
  • Maintain and enhance applications on an ongoing basis per user/customer feedback.
  • Provide support to sales, Runbeck support and customers.
  • Provide prompt resolutions to product issues in production.
  • Collaborate with members of the Sales Force to recognize potential sales opportunities, as well as ensure the maintenance and further development of current business relationships.
  • Develop and maintain successful working relationships with the Runbeck project team.
  • Create and maintain detailed project plans, status reports and other documentation.
  • Directly supervise temporary employees during peak times including: assigning and directing work, appraising performance of temporary employees, addressing complaints and resolving problems.
  • Help to plan, coordinate and execute election cycle billing and inventory count to ensure a high level of on time billing, inventory control and accuracy.
  • Complete inventory and equipment transactions in the Avanti shop floor system.
  • Communicates to Director and staff regarding election cycles, customer problems and Designated
  • Election Official needs.
  • Efficiently manage team territory and ensure the continued growth of the business.
  • Complete additional tasks deemed necessary by the Director.

Work Environment:

  • Occasional exposure to moving mechanical parts while working.
  • Noise level in the work environment: moderate.
  • Safety procedures must be followed at all times.
  • Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of their position.

Skills Required:

  • Proficient in Windows 7 and 10, Microsoft Office, MS SQL, Avanti and WinSoft.
  • Basic networking and printer experience.
  • Experience creating project plans, managing resources, managing multiple project timelines/milestones and project status reporting.
  • Customer service and user interface with training on Runbeck software and equipment product lines.
  • Ability to read, analyze and interpret general business reports and documents.
  • Ability to effectively present information and respond to questions from groups of managers, clients and customers.
  • Ability to interpret a variety of instructions in written, oral, diagram or schedule form.
  • Strong ability to appropriately prioritize work and manage one’s time.
  • Proven leadership skills and the ability to work independently.
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Excellent written and verbal communication skills.
  • Ability to multi-task with strong attention to details.

Qualifications:

  • Ability to travel
  • Ability to work long hours during election cycles
  • Ability to lift 125lbs on occasion and 50lbs on a regular basis
  • One year of IT experience with A+
  • Strong knowledge of Election Laws and Security procedures and experience with Elections
  • Must be citizen of the United States.
  • Must pass drug test.
  • Must have a valid driver’s license.
  • Must have a felony-free record.

Benefits

  • Major Medical and Dental Insurance
  • 401k Retirement and Matching Plan
  • Paid Time Off and Paid Sick Time
  • Employee Assistance Program
  • Life Insurance
  • Medical Bridge Program
  • IDShield
  • Paid Volunteer Hours

Headquartered in Phoenix, AZ, Runbeck Election Services successfully innovates the process of producing elections for jurisdictions around the country. Founded by Chuck Runbeck, we have grown from producing local counties’ elections to delivering customized election solutions to more than 24 million voters. Embodying the spirit of “what is possible”, Runbeck has developed cutting-edge equipment, software and production methods which provide peace of mind to counties and states across the country. Our processes use the latest technologies and draw from nearly five decades of expertise. Operations are conducted from our new state-of-the-art, environmentally-friendly secure facility designed specifically for the production of election materials. Where others may see a challenge, we see an opportunity—to solve, to create and to innovate. We invite you to “see the possibilities” and be a part of the Runbeck Team!