Current Job Openings

Please view Runbeck’s current open positions. Also, we welcome qualified candidates to send their resumes to [email protected]. Thank you!

Job Title: Technical Account Manager

Fair Labor Standard Act Status: Exempt

Salary: $75,000 -$100,000 D.O.E. + Benefits

About Us:

Runbeck Election Services, Inc. successfully innovates the process of producing elections for jurisdictions nationwide. We’ve expanded from producing local counties’ elections to delivering customized election solutions for over 70 million voters nationwide. Embodying the spirit of “what is possible”, Runbeck develops advanced equipment, software and production methods. Our processes use the latest technologies and draw from nearly five decades of expertise. Operations are completed at our state-of-the-art, environmentally friendly, secure facility designed specifically for producing election materials. Runbeck is America’s Election Partner®.

Summary: 

The Technical Account Manager serves as the liaison between our clients and our internal Sales and Software Development departments with respect to the Voter Registration product lines. This position is assigned to clients for the purpose of developing long-term relationships while understanding and managing customer expectations and demands. This is a fast-paced environment and requires the Technical Account Manager to manage multiple projects and clients simultaneously and requires some overtime hours/weekend hours especially during elections. Individuals in this position will be passionate to our mission, have a strong sense of urgency for deadlines and be self-disciplined.

Responsibilities:

  • Provide excellent, positive customer service and technical support 
  • Facilitate and manage communication among internal departments and customers
  • Track and manage assigned software enhancements through the development lifecycle
  • Educate customers on new releases via user groups, data reviews and internal training
  • Work with the Product Owner to develop the appropriate documentation for clients such as test cases, release notes and product advisories
  • Assist with identifying and evaluating customer training needs
  • Formulate training and implementation plans and assist in determining appropriate instructional methods
  • Monitor and document state, federal and local regulations that affect the voter registration system
  • Track and manage assigned software enhancements through the development life cycle and educate 

Key Requirements:

  • Proficient skills and knowledge of Microsoft Office365
  • Knowledge of Windows OS family, JAVA, .NET and Citrix system technology
  • Familiarity with troubleshooting customer networks and PC hardware/peripherals
  • Team player that can take direction and work independently
  • Strong communication, written, organizational and follow-up skills
  • Navigation of stressful situations with a level head and sense of ease under tight deadlines
  • Strong attention to details and strong collaboration skills to influence, develop and maintain relationships with internal and external customers
  • Excellent problem-solving skills and adaptability to effectively manage frequent changes in schedule, delays or unexpected events

Experience/Education:

  • Preferred Bachelor’s degree in business administration or computer technology field
  • At least 3 years of Client Service management experience
  • Experience working in the election industry is preferred

Additional Information:

We are proud to offer a robust benefits package that is well-suited to our team of election heroes!

  • Major Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Basic and Voluntary Life Insurance benefit
  • Short- and Long-Term Disability Insurance
  • Accident Insurance
  • Critical Illness Insurance
  • Employee Assistance Program (EAP)
  • IDShield
  • Pet Insurance
  • 401K Matching
  • Tuition Reimbursement

Work Authorization:

  • Must be authorized to work in the US for any employer

Please send resumes to [email protected]

Job Title: Mailroom Operator

Fair Labor Standard Act Status: Non-Exempt

Salary: $15 – $19 hourly D.O.E. + Benefits

About Us:

Runbeck Election Services successfully innovates the process of producing elections for jurisdictions nationwide. We’ve expanded from producing local counties’ elections to delivering customized election solutions for over 70 million voters nationwide. Embodying the spirit of “what is possible”, Runbeck develops advanced equipment, software and production methods. Our processes use the latest technologies and draw from nearly five decades of expertise. Operations are completed at our state-of-the-art, environmentally friendly, secure facility designed specifically for producing election materials. Runbeck is America’s Election Partner®.

Summary: 

The focus of the Mailroom Operator is to produce high quality, detailed work based on established guidelines and procedures. This position requires patience and willingness to complete tasks on time. The ideal candidate for the Mailroom Operator role will be an individual who is dedicated to our mission, driven to achieve goals and committed to a team environment. 

Responsibilities:

  • Document counts of product and times that job was produced
  • Set up machines per instructions on relevant job ticket
  • Run machinery to exact specifications and monitor quality of finished product 
  • Multi-task between different computer systems while operating machine
  • Maintain the inventory of supplies in addition to machine maintenance
  • Maintain flow of job per job ticket specifications 
  • Collaborate with other departments to meet scheduling demands
  • Operate forklift and/or pallet jack 
  • Keep area clean and free of debris

Key Requirements:

  • Read and interpret documents in English 
  • Write routine reports and correspondence in English
  • Speak effectively before groups of workers in English
  • Add and subtract two-digit numbers and to multiply and divide with 10s and 100s
  • Frequently lift and/or move up to 25 pounds and occasionally up to 50 pounds
  • Frequently stooping, kneeling and bending over
  • Standing for 8-12 hours per shift

Additional Information:

  • The Mailroom Operator position requires you to fulfill supervisory responsibilities occasionally. During certain job cycles, there will be 2 to 10 temporary workers to supervise in accordance with the Runbeck’s policies and applicable laws. Responsibilities include but are not limited to training, assigning/directing work, appraising performance, addressing complaints and resolving problems.
  • We are proud to offer a robust benefits package well-suited to our rockstar team of election heroes!
    • Major Medical Insurance
    • Dental Insurance
    • Vision Insurance
    • Basic and Voluntary Life Insurance benefit
    • Short- and Long-Term Disability Insurance
    • Accident Insurance
    • Critical Illness Insurance
    • Employee Assistance Program (EAP)
    • IDShield
    • Pet Insurance
    • 401K Matching
    • Tuition Reimbursement

Experience/Education:

  • High school diploma or general education degree (GED)
  • Production facility experience preferred. Mail sorter machine experience is a plus.

Work Authorization:

  • Must be authorized to work in the US for any employer
  • Minimum age requirement – 18 years old

Please send resumes to [email protected]

Job Title: Bindery Operator

Fair Labor Standard Act Status: Non-Exempt

Salary: $15 – $19 hourly D.O.E. + Benefits

About Us:

Runbeck Election Services successfully innovates the process of producing elections for jurisdictions nationwide. We’ve expanded from producing local counties’ elections to delivering customized election solutions for over 70 million voters nationwide. Embodying the spirit of “what is possible”, Runbeck develops advanced equipment, software and production methods. Our processes use the latest technologies and draw from nearly five decades of expertise. Operations are completed at our state-of-the-art, environmentally friendly, secure facility designed specifically for producing election materials. Runbeck is America’s Election Partner®.

Summary: 

The focus of the Binder Operator is to produce high quality, detailed work based on established guidelines and procedures. Precision is a must with consistent output. The ideal candidate for this position will be detail-oriented and reliable. The Bindery Operator position requires patience and willingness to handle and complete task on time.  

Responsibilities:

  • Meet with supervisor daily for schedule, job progress, tasks
  • Read job tickets and properly document counts of product and times that job was produced into the shop floor data system
  • Find accurate material for each job and set up machines per instructions on relevant job ticket
  • Run machinery to exact specifications and monitor quality of finished product including getting proper management signatures for each job
  • Document items used for each job (i.e., boxes, paper, etc.)
  • Maintain the inventory of supplies needed 
  • Box, document, and label product per shipping requirements
  • Maintain flow of job per job ticket specifications and work with other departments to meet scheduling demands
  • Maintain equipment; this includes calling service vendors to perform maintenance as needed
  • Operate forklift and/or pallet jack while following safety requirements
  • Fill in for or support Production Manager as needed
  • Keep area clean and free of debris
  • Directing 2-10 temporary employees during certain job cycles

Key Requirements:

  • Read and interpret documents in English such as job tickets, safety rules, operating and maintenance instructions, and procedure manuals.
  • Write routine reports and correspondence in English.
  • Speak in English effectively before groups of workers.
  • Add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s
  • Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
  • Frequently stooping, kneeling, or bending over
  • Standing for 8-12 hours per shift

Experience/Education:

  • High school diploma or general education degree (GED).
  • Minimum of 2 years working in a production facility, preferable on bindery equipment. 
  • Must be willing to cross train in other departments as directed by company. 

Additional Information:

We are proud to offer a robust benefits package well-suited to our rockstar team of election heroes!

  • Major Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Basic and Voluntary Life Insurance benefit
  • Short- and Long-Term Disability Insurance
  • Accident Insurance
  • Critical Illness Insurance
  • Employee Assistance Program (EAP)
  • IDShield
  • Pet Insurance
  • 401K Matching
  • Tuition Reimbursement

Work Authorization:

  • Must be authorized to work in the US for any employer.
  • Minimum age requirement – 18 years old

Please apply at the Runbeck Job Board

Job Title: Client Service Manager  

FLSA Status: Exempt

Salary: $45,000 – $70,000 D.O.E. + Benefits

About Us:

Runbeck Election Services successfully innovates the process of producing elections for jurisdictions nationwide. We’ve expanded from producing local counties’ elections to delivering customized election solutions for over 70 million voters nationwide. Embodying the spirit of “what is possible”, Runbeck develops advanced equipment, software and production methods. Our processes use the latest technologies and draw from nearly five decades of expertise. Operations are completed at our state-of-the-art, environmentally friendly, secure facility designed specifically for producing election materials. Runbeck is America’s Election Partner®.

Summary: 

The ideal candidate should demonstrate excellent active listening and communication skills, good personal presentation, politeness, and tact, and be able to function in a high-pressure environment. The noteworthy Client Services Manager should provide timely solutions to client’s problems, build sustainable and continuous relationships with clients, show initiative and drive when dealing with client requests, and assist in developing marketing material and sales strategies.

Responsibilities:

  • Schedule and conduct project meetings with clients to review updates and the status of their election projects and jobs
  • Develop open and effective channels of communication both internally and externally
  • Coordinate internal projects and determine the best utilization of resources to increase customer satisfaction
  • Act as the liaison between the client and production while managing all phases of the job specifications and requirements from inception through billing
  • The position requires above average attention to details, and strong collaboration skills to influence, develop, and maintain relationships with both internal and external customers
  • Must be dependable and willing to commit to long and occasionally weekend hours as required
  • Work with vendors to order product and track deliverables to ensure timely delivery

Key Requirements:

  • 3+ years’ experience in customer service role
  • 1+ years’ experience in management position preferred
  • Must demonstrate ability to meet deadlines
  • Strong communication skills required

Experience/Education:

  • Bachelor’s Degree in Business  (preferred)

Additional Information:

We are proud to offer a robust benefits package well-suited to our rockstar team of election heroes!

  • Major Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Basic and Voluntary Life Insurance benefit
  • Short- and Long-Term Disability Insurance
  • Accident Insurance
  • Critical Illness Insurance
  • Employee Assistance Program (EAP)
  • IDShield
  • Pet Insurance
  • 401K Matching
  • Tuition Reimbursement

Work Authorization:

  • Must be authorized to work in the US for any employer

Job Title: Field Service Technician 

Fair Labor Standard Act Status: Exempt

Salary: $55,000 -$66,000 D.O.E. + Benefits

About Us:

Runbeck Election Services successfully innovates the process of producing elections for jurisdictions nationwide. We’ve expanded from producing local counties’ elections to delivering customized election solutions for over 70 million voters nationwide. Embodying the spirit of “what is possible”, Runbeck develops advanced equipment, software and production methods. Our processes use the latest technologies and draw from nearly five decades of expertise. Operations are completed at our state-of-the-art, environmentally friendly, secure facility designed specifically for producing election materials. Runbeck is America’s Election Partner®.

Summary: 

Runbeck is looking for a Service Technician to create long-term, trusting relationships with our customers. The Technician’s role is to oversee a portfolio of assigned customers, develop new business from existing customers and actively maintain a high quality of service and support. This position will answer queries and identify new business opportunities among existing customers. Ultimately, a successful Field Service Technician collaborates with our sales team while keeping our customers satisfied and engaged with products and services. 

Responsibilities:

  • Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long-lasting customer relationships
  • Installation and configuration of proprietary software and hardware
  • Onsite installations, process development and customer training
  • Develop trusted advisor relationships with key accounts
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Develop new business with existing clients and/or identify areas of improvement within the customer environment
  • Documenting customer equipment and usage
  • Collaborate with sales team to identify and grow opportunities within territory
  • Assist with challenging customer requests or issue escalations as needed

Key Requirements:

  • Proven work experience in a Service Technician, Technical Services, Onsite Information Technology or other relevant role
  • Experience with software related applications, MS Office Suite products and other Commercial-                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Off-The-Shelf (COTS) products
  • Flexibility with travel and project requirements
  • Experience delivering client-focused solutions to customer needs
  • Listening, negotiating and presentation abilities with strong verbal and written communication skills

Additional Information:

  • This position requires occasional travel
  • We are proud to offer a robust benefits package well-suited to our rockstar team of election heroes!
    • Major Medical Insurance
    • Dental Insurance
    • Vision Insurance
    • Basic and Voluntary Life Insurance benefit
    • Short- and Long-Term Disability Insurance
    • Accident Insurance
    • Critical Illness Insurance
    • Employee Assistance Program (EAP)
    • IDShield
    • Pet Insurance
    • 401K Matching
    • Tuition Reimbursement

Experience/Education:

  • Service Technician experience or equivalent experience
  • Associates or Bachelor’s is a plus

Work Authorization:

  • Must be authorized to work in the US for any employer

Benefits

  • Major Medical and Dental Insurance
  • 401k Retirement and Matching Plan
  • Paid Time Off and Paid Sick Time
  • Employee Assistance Program
  • Life Insurance
  • Medical Bridge Program
  • IDShield
  • Paid Volunteer Hours

Headquartered in Phoenix, AZ, Runbeck Election Services successfully innovates the process of producing elections for jurisdictions around the country. Founded by Chuck Runbeck, we have grown from producing local counties’ elections to delivering customized election solutions to more than 70 million voters. Embodying the spirit of “what is possible”, Runbeck has developed cutting-edge equipment, software and production methods which provide peace of mind to counties and states across the country. Our processes use the latest technologies and draw from nearly five decades of expertise. Operations are conducted from our new state-of-the-art, environmentally-friendly secure facility designed specifically for the production of election materials. Where others may see a challenge, we see an opportunity—to solve, to create and to innovate. We invite you to “see the possibilities” and be a part of the Runbeck Team!